There are three simple options to get your prescriptions through the mail.
Simply call OptumRx Member Services toll free at 1 (800) 797-9791.
Sending in the Original Prescription
After you complete your set up, you will need to send in the original prescription to OptumRx by mail with your copay for each drug ordered.
Send the prescription via mail to OptumRx, P.O. Box 509075, San Diego, CA 92150-9075.
Once your original prescription and copay are received, your prescription will be sent out to you.
Have Your Physician Order Your Prescription Directly
For faster turnaround, have your physician’s office phone in the prescription to our Mail Order service at OptumRx Member Services at 1 (800) 797-9791.
Additionally, your physician’s office can also fax in your prescription to OptumRx at 1 (800) 491-7997.
Mail Order Refills
Refills can be ordered 24/7 online at www.optumrx.com or by calling 1 (800) 797-9791.
You can also refill your prescription by completing the Refill Form included in the package with your original order.
If you have any questions or concerns, please call our Toll-Free Member Services Assistance line at 1.855.MEDALRX (1.855.633.2579) or email us at firstname.lastname@example.org.